How do I order on pudaowines.com
Simply browse our website & add the wines you like to your cart. When you are ready to pay online, click through to check out and be guided through the Alipay (Mainland only) or Paypal (Mainland, Hong Kong, Macau) payment process.
Events and Large Purchase
Do you want to plan a wine event? Do you need advice on specific wines?
For large orders and events etc. please contact us directly, we firmly believe in tailoring the suitable packages according to your needs.
How do I pay?
Alipay applies to Mainland with RMB only click for details
PayPal applies to Mainland and Hong Kong
Please note Mainland Paypal will settle in US$ only click for details
Cash on Delivery applies to Mainland with RMB only
Bank transfer applies to Macau with MOP only
Who do I contact if I have problems with my order?
Shanghai: Call us on 021 6090 7075 or email to email@example.com; we are available on Monday-Sunday 12AM - 9PM.
Beijing: Call us on 010 8590 3020 or email to firstname.lastname@example.org; we are available on Monday-Sunday 12AM - 9PM.
Hong Kong: Call us on +852 2110 0752 or email email@example.com, we are available on from Monday to Friday 9AM-6PM.
Macau: Call us on +853 2822 8124 or email firstname.lastname@example.org, we are available on from Monday to Friday 9AM-6PM.
Guangzhou: For Evening deliveries or special requests (fapiao, etc...), please contact us at 020-28836831*6829 / email@example.com
Shenzhen: For Evening deliveries or special requests (fapiao, etc...), please contact us at 0755-33983100 / firstname.lastname@example.org
* Outside working hours please leave a message on our answering machine or email us; we promise to get back to you as soon as possible.
What do I need to know about delivery?
Free delivery will be made in Shanghai and Beijing for purchases ￥500 or above.
For other Cities in Mainland China we will soon have online delivery service available, please contact us for more details. We can deliver anywhere in Greater China!!!
Free delivery will be made to Hong Kong (except outlying islands and restricted areas) for purchases over HK$1000. (For orders under HK$1000, a delivery charge of HK$130 shall apply)
Free delivery will be made to Macau (excepting Coloane) for purchases over MOP$1200. (For orders under MOP$1200, a delivery charge of MOP$150 shall apply)
Enjoy FREE delivery service for any purchase of 500RMB or above in Guangzhou.If you place your orders on the same day before 3:00pm, you will receive your items within the 2 working days.Standard delivery service is available from Monday to Friday (excluding public holidays) between 10:00am-1:00pm, 2pm-6:00pm.
Enjoy FREE delivery service for any purchase of 500RMB or above in Shenzhen.If you place your orders on the same day before 3:00pm, you will receive your items within the 2 working days.Standard delivery service is available from Monday to Friday (excluding public holidays) between 10:00am-1:00pm, 2pm-6:00pm.
What do if there are damaged bottles in my delivery?
All orders are carefully checked by the Pudao team before delivery to ensure the quality of goods. Customers are requested to examine the goods at the time of delivery and if any deficiency and/or breakages are noticed, customers are advised to reject the goods at that time; claims thereafter will not be entertained. If a bottle of wine is considered to be faulty upon consumption, please notify us immediately.
What if my bottle of wine is faulty upon consumption?
No problem at all, we want you to enjoy the wine, if the wine is faulty through cork taint or another technical issue please just contact us to organize a replacement